Fraud & Security: Protect Yourself from Fraud
Stay Vigilant Against Fraud
Fraudsters use sophisticated methods to trick clients into revealing personal and financial information. From phishing emails to fake websites and fraudulent calls, it’s crucial to stay informed and take proactive steps to protect yourself.
How You Can Protect Yourself
Whether it’s your home computer or mobile device, take time to understand and use the security features available. In particular:
- Review your account activity regularly. The sooner you spot and report fraudulent activity, the faster we can help limit the damage.
- Order your free annual credit report to monitor your credit activity for unusual changes.
Secure Your Devices
- Protect your technology and information with these steps:
- Keep your operating systems and apps updated with the latest security patches.
- Install and maintain updated anti-malware software.
- Use strong, unique passwords or PINs for each device.
- Change your passwords regularly and avoid reusing old ones.
- If your mobile device is lost or stolen, report it to Orrstown Bank immediately at 1-888-677-7869.
Spot and Avoid Phishing Scams
Phishing attempts can appear as emails, texts, phone calls, or even fake websites. Here’s how to identify them:
- Be suspicious of unexpected messages: Don’t click links in emails or texts claiming to be from Orrstown Bank. Always navigate directly to orrstown.com.
- Verify authenticity: If you receive a suspicious message, contact us directly at 1-888-677-7869 to confirm its legitimacy.
- Watch for urgency: Be cautious of communications that require immediate action or ask for personal details.
What Orrstown Bank Will Never Do
- Call, email, or text you asking for your online banking password, wire PIN, or answers to security questions.
- Send emails or texts about a problem with your account that include links to click.
Additional Tips to Protect Your Personal Information
- Shred sensitive documents: Safely dispose of documents containing personal information.
- Sign up for e-statements: Reduce the amount of mail with your private information.
- Be cautious on social media: Avoid oversharing personal information that could be used to commit identity theft.
If you suspect phishing or fraud, report it immediately:
- Call us at 1-888-677-7869
If you provide sensitive account information through a fraudulent link you may be liable for unauthorized transactions resulting from this action.
Stay informed and protect your personal and financial information with these tips.